Privacy Policy

This page explains how, which is managed by Little Silver Country Hotel, uses any information you give to us, and the ways in which we protect your privacy.

The Data Protection Act

Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We do not pass on your details to any third party unless you give us permission.

What information do we collect?

If you are a user with general public and anonymous access the Little Silver Country Hotel website does not store or capture personal information, but merely logs the user’s IP address that is automatically recognised by the web server.
We do not use cookies for collecting user information and we will not collect any information about you except that required for system administration of our web server.

We collect information from visitors to the Little Silver Country Hotel website in two ways:

1. Requests for information or services via email and online forms
2. Feedback via an online form


Contacting us

You can ask for information or request services in 5 ways: by requests and questions sent by online forms, e-mail, phone, post or in person. You can make comments and give us your feedback in the same way.
If you send an e-mail or complete a form on the website asking for information or a service, or sending a comment that requires a response, it will be passed to the appropriate person who will respond to you. We do not pass on your details to any third party unless you give us permission.
After we have replied to you, we will keep a record of your message for administrative purposes.

Site usage information – Log files

Log files allow us to record visitors’ use of the site. We put together log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information or information about which other sites you have visited.

What happens when I click on a link to another site?

The Little Silver Country Hotel website contains links to other websites. This privacy policy applies only to our site, so you should always take care when you are moving to another site and read the privacy statement of any site, which collects personal information. The Little Silver Country Hotel accepts no responsibility or liability for these sites.

Access to your information and contacting The Little Silver Country Hotel

If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the site, you can contact us by e-mail, phone or regular mail:

Phone: 01233 850321
Mail: Communications Department, THE LITTLE SILVER COUNTRY HOTEL, Ashford Road, St. Michaels, Tenterden, Kent, TN30 6SP

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

17 January 2010

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